Safety and privacy are our top priorities. As a CQC-regulated provider, all of our carers undergo rigorous background checks, including enhanced DBS checks and continuous safety training.
We also believe that keeping you informed is a massive part of keeping your loved one safe. We offer constant, real-time communication and will adapt completely to whatever platform you prefer. Whether you want daily updates via WhatsApp, detailed weekly updates over email or a quick phone call, we keep the lines of communication wide open so you are always connected to your loved one's care.
To elevate our care even further, we are currently working towards launching Birdie, an industry-leading digital care management platform. Once fully rolled out, this will include a secure Family App right on your phone. You will be able to see real-time visit logs, daily care notes and medication updates the second our carers complete a visit, keeping you closer to your loved one’s care than ever before.